Legal Notice

Privacy Policy 

T.C. Ziraat Bankasi A.S.Kosova Branch offers the Ziraat Bank Kosova Mobile application as a Free downloading application. This downloaded application is provided by T.C. Ziraat Bankasi A.S.Kosova Branch at no cost and is intended for use as is.  

T.C. Ziraat Bankasi A.S.Kosova Branch provides financial products and services. When the customer access the mobile application or link to any other application and/or website, it is advised that the customer reads the privacy and data protection statements or agreements issued by such other website to determine the policies that apply to information or data maintained by that website.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our application. 

For a better experience, while using our application, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

 

Information Collection and Use

Types of Data Collected

Personal Data
While using our mobile application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City, etc.


Use of Your Personal Data

T.C. Ziraat Bankasi A.S.Kosova Branch may use Personal Data for the following purposes:

  • To provide and maintain our application, including to monitor the usage of application.
  • To manage your account: to manage your registration as a user of application. The Personal Data you provide can give you access to different functionalities of the application that are available to you as a registered user.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To manage your requests: To attend and manage your requests to us.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

T.C. Ziraat Bankasi A.S.Kosova Branch will only collect customer information required in connection with the conduct of T.C. Ziraat Bankasi A.S.Kosova Branch business, compliance with legal and regulatory obligations and best practice and risk management activities.

T.C. Ziraat Bankasi A.S.Kosova Branch aims to keep customer information accurate and up-to-date.

 

Links to Other Sites

This application may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. 
This policy is effective as of 2023-10-23


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
By visiting our website: www.ziraatbank-kosova.com.